SHIPPING

During the checkout process, the shipping cost will be calculated based on your location and the volumetric weight of your selected items. The total amount, including shipping fees and the cost of purchased items, will be displayed before you submit your order. We also offer free shipping for all orders above $300.

Please note that our product prices do not include any taxes or duties applied outside of Lebanon. As the recipient, you are responsible for any import duties, customs fees, and local sales taxes that may be levied by the destination country. Payment of these charges is necessary to release your order from customs upon arrival. To provide transparency, we have excluded these charges from the invoices issued on our website, as we are unable to determine the exact amounts.

Once your order is dispatched, you will receive a confirmation email containing the details of your order and a tracking number to monitor its progress. Throughout the delivery process, we are here to assist you and address any concerns. Feel free to contact us at info@ploufwear.com for support.

RETURNS

Please note that we do not offer returns or refunds for international orders due to high custom rates associated with returns.

For more information, please reach out to us at info@ploufwear.com

Online orders can only be exchanged locally in Lebanon within 15 days of purchase, upon presentation of your digital invoice.